Van Dijk, Heleen (author), Houghton, Julie (author), Van Kleef, Ellen (author), Van der Lans, Ivo. (author), Rowe, Gene (author), and Frewer, Lynn (author)
Format:
Journal article
Publication Date:
2008-03
Published:
International
Location:
Agricultural Communications Documentation Center, Funk Library, University of Illinois Box: 191 Document Number: D02962
Agricultural Communications Documentation Center, Funk Library, University of Illinois Box: 149 Document Number: D06744
Notes:
Online via ProQuest Digital Dissertations. PhD dissertation, Colorado State University, Ft. Collins. Publication No. AAT 9303860. Source: DAI-B 53/09, p. 4436, March 1993. 1 page., Results suggest that a risk/benefit with options approach has potential for raising consumer rational alertness.
Frewer, Lynn (author), Van Dijk, Heleen (author), and Fischer, Arnout (author)
Format:
Book chapter
Publication Date:
2010
Published:
International
Location:
Agricultural Communications Documentation Center, Funk Library, University of Illinois Document Number: D07364
Notes:
Pages 39-51 in Peter Bennett, Kenneth Calman, Sarah Curtis and Denis Fischbacher-Smith (eds.). Risk communication and public health. Second edition. Osvord University Press, Oxford, England. 339 pages.
Agricultural Communications Documentation Center, Funk Library, University of Illinois Document Number: D07366
Notes:
Pages 215-228 in Peter Bennett, Kenneth Calman, Sarah Curtis and Denis Fischbacher-Smith (eds.). Risk communication and public health. Second edition. Osvord University Press, Oxford, England. 339 pages.
Breakwell, Glynis M. (author) and Barnett, Julie (author)
Format:
Book chapter
Publication Date:
2003
Published:
UK
Location:
Agricultural Communications Documentation Center, Funk Library, University of Illinois Document Number: D07369
Notes:
Pages 80-101 in Nick Pidgeon, Roger E. Kasperson and Paul Slovic (eds.), The social amplification of risk. Cambridge University Press, Cambridge, United Kingdom. 448 pages.
Agricultural Communications Documentation Center, Funk Library, University of Illinois Document Number: D07370
Notes:
Pages 123-137 in Nick Pidgeon, Roger E. Kasperson and Paul Slovic (eds.), The social amplification of risk. Cambridge University Press, Cambridge, United Kingdom. 448 pages.
Eldridge, John (author) and Reilly, Jacquie (author)
Format:
Book chapter
Publication Date:
2003
Published:
UK
Location:
Agricultural Communications Documentation Center, Funk Library, University of Illinois Document Number: D07371
Notes:
Pages 138-155 in Nick Pidgeon, Roger E. Kasperson and Paul Slovic (eds.), The social amplification of risk. Cambridge University Press, Cambridge, United Kingdom. 448 pages.
18 pages, via online journal article, Blue Bell Creameries faced an unprecedented situation when it pulled all of its products during a Listeria outbreak in 2015. Despite a very public crisis that resulted in three deaths, Blue Bell survived the disaster and maintained a large and loyal customer base. A content analysis of the Blue Bell Ice Cream Facebook page was conducted to evaluate Blue Bell’s public communications, and its followers’ public reactions to the Facebook communication during the crisis. Results indicated that Blue Bell primarily posted messages that included recall and restocking information, thankfulness to stakeholders, and details about improvements to food safety during the crisis. These messages created a sense of transparency, which can increase customers’ trust and brand loyalty. Their consumers largely responded with comments containing overwhelming loyalty themes as well as questions and messages of thanks. Recommendations for agri-food companies include operating transparently before, during, and after a crisis. Organizations should follow Blue Bell’s example and avoid publishing messages that include attacks, denial, scapegoating, or excuses during a crisis.
9 pages., Via online journal., As a consequence of recent food safety incidents, consumer trust in European food safety management has diminished. A risk governance framework that formally institutes stakeholder (including consumer) consultation and dialogue through a transparent and accountable process has been proposed, with due emphasis on risk communication. This paper delivers actionable policy recommendations based on consumer preferences for different approaches to food risk management. These results suggest that risk communication should be informed by knowledge of consumer risk perceptions and information needs, including individual differences in consumer preferences and requirements, and differences in these relating to socio-historical context associated with regulation. In addition, information about what is being done to identify, prevent and manage food risks needs to be communicated to consumers, together with consistent messages regarding preventative programs, enforcement systems, and scientific uncertainty and variability associated with risk assessments. Cross-cultural differences in consumer perception and information preferences suggest a national or regional strategy for food risk communication may be more effective than one applied at a pan-European level.
10 pages., Online via UI electronic subscription, Results from analysis of a scale-adjusted stated preference technique (mostly best-worst scaling) showed considerable heterogeneity in consumers' perceptions of trust and choice variability related to use of nanotechnology in food production and packaging. Findings provided insights in the development of risk communication and management.
10 pages., Online via UI electronic subscription., Researchers surveyed 423 students enrolled in agriculture, business, and communication design courses at two universities, as well as Facebook users. Responses involving identified food recalls were analyzed using hierarchical regression analysis. Findings indicated that recall concern, propensity to reduce consumption beyond the recall parameters, and media reliance held strong, direct effects on broad consumption changes.
3 pages., Online from publisher., Farm broadcaster describes how he and his associate are adjusting farm reporting activities during restrictions caused by the current COVID-19 pandemic.
Murdock, Graham (author), Rowe, Gene (author), Pidgeon, Nick (author), Horlick-Jones, Tom (author), Walls, John (author), Poortinga, Wouter (author), and O'Riordan, Tim (author)
Format:
Book
Publication Date:
2007
Published:
United Kingdom: Routledge, Abingdon, Oxon, England.
Location:
Agricultural Communications Documentation Center, Funk Library, University of Illinois Document Number: C26047