How to keep your customers

    Collection:
    Agricultural Communications Documentation Center (ACDC)
    Contributers:
    Lobato, Armand (author)
    Format:
    Commentary
    Publication Date:
    2020-11-04
    URL:
    https://thepacker.com/news-opinion-news/retail/how-keep-your-customers
    Published:
    USA
    Location:
    Agricultural Communications Documentation Center, Funk Library, University of Illinois Box: 202 Document Number: D12080
    Journal Title:
    Packer
    Subject Term:
    consumers, food, fruit, promotion, vegetables, produce, loyalty, customer service, customer relations, and merchandising
    Notes:
    Online from publication. 3 pages., Author compares the produce departments of two food stores, in terms of appearance, organization, selection, and staff assistance. Emphasizes how loyal customer retention affects grocery bills, which are "everyone's single-largest bill, behind a mortgage or rent."

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