11 pages., Via UI Online Catalog., Author notes that farmers, creditors and mediators have somewhat different perspectives, creating difficulties in the mediation process. This analysis involved a mail survey involving a random sample of farmers, representatives of the financial institution involved, and the mediator (Farm Credit Services staff). Respondents were asked to base their general experience with mediation. Result measurements involved satisfaction level of participants, premediation activities of the mediator, mediator activities during the session, characteristics of the participants, and relationships between the disputing parties. Findings highlighted the need to train mdiators in a wide variety of contextual and substantive techniques.
Agricultural Communications Documentation Center, Funk Library, University of Illinois Box: 199 Document Number: D09911
Notes:
Presentation at the Association of Communication Excellence (ACE) conference during the Agricultural Media Summit, Scottsdale, Arizona, August 4-8, 2018. 21 pages. PowerPoint
