1. How to keep your customers
- Collection:
- Agricultural Communications Documentation Center (ACDC)
- Contributers:
- Lobato, Armand (author)
- Format:
- Commentary
- Publication Date:
- 2020-11-04
- Published:
- USA
- Location:
- Agricultural Communications Documentation Center, Funk Library, University of Illinois Box: 202 Document Number: D12080
- Journal Title:
- Packer
- Notes:
- Online from publication. 3 pages., Author compares the produce departments of two food stores, in terms of appearance, organization, selection, and staff assistance. Emphasizes how loyal customer retention affects grocery bills, which are "everyone's single-largest bill, behind a mortgage or rent."