1 - 5 of 5
Search Results
2. A comparative content analysis of news stories and press releases during the 2015 Blue Bell ice cream recall
- Collection:
- Agricultural Communications Documentation Center (ACDC)
- Contributers:
- Calley, Brandyl Brooks (author), Meyers, Courtney (author), Gibson, Courtney (author), and Irlbeck, Erica (author)
- Format:
- Online journal article
- Publication Date:
- 2019
- Published:
- New Prairie Press
- Location:
- Agricultural Communications Documentation Center, Funk Library, University of Illinois Box: 78 Document Number: D10814
- Journal Title:
- Journal of Applied Communications
- Journal Title Details:
- 103(3)
- Notes:
- 22 pages., via online journal., In 2015, Blue Bell Creameries had its first recall in the company’s history. Blue Bell issued a voluntary recall of all of its ice cream products after Listeria was detected and was linked to 10 illnesses that resulted in three deaths. With the theoretical framework of framing and Situational Crisis Communication Theory, the purpose of this study was to explore how this recall was presented in company press releases and news media coverage to determine what crisis communication strategies Blue Bell implemented and how the media presented that information. This study was a content analysis of 23 press releases from Blue Bell and 68 articles from newspapers. The four crisis response strategies, or postures, used as frames were deny, diminish, rebuild, and bolster. This study also examined sources identified in the articles and the topic areas they discussed. The results indicated Blue Bell’s communication efforts were properly and effectively disseminated through the news media to the public. Blue Bell used accommodative crisis communication postures to restore its reputation. Blue Bell was also commonly found as a source in the news stories, which benefitted the company when communicating about the recall to the public. This study provided an examination of crisis communication strategies and reputation management for organizations related to one specific food recall, which should encourage additional studies of these strategies in food and agricultural industries.
3. Organizations in hiding: appropriateness, effectiveness, and motivations for concealment
- Collection:
- Agricultural Communications Documentation Center (ACDC)
- Contributers:
- Sahay, Surabhi (author), Dwyer, Maria (author), Scott, Craig R. (author), Dadlani, Punit (author), and McKinley, Erin (author)
- Format:
- Online journal article
- Publication Date:
- 2017
- Published:
- USA: Taylor & Francis
- Location:
- Agricultural Communications Documentation Center, Funk Library, University of Illinois Box: 25 Document Number: D10543
- Journal Title:
- Electronic Journal of Communication
- Journal Title Details:
- 27(1&2)
- Notes:
- 23 pages, via online journal., Organizational scholarship has rarely considered various hidden organizations in our society. Thus, little is known about how organizations and their members conceal their identity from others and how outsiders might evaluate the appropriateness of, effectiveness of, and motivations for organizational concealment. Our study reports survey data assessing 14 different hidden organizations and their perceived concealment efforts. Additionally, we examine the appropriateness of three motivations for concealment and three attitudes related to concealment. Results suggest similarities and differences in the effectiveness and appropriateness of concealment efforts by various organizations. Additionally, perceived motivations for concealment explain concealment efforts for some types of organizations, but not others. We draw several conclusions from our findings, discuss scholarly and practical implications of this research, and suggest directions for future scholarship related to organizational concealment.
4. Your roadmap for reputation management
- Collection:
- Agricultural Communications Documentation Center (ACDC)
- Format:
- Booklet
- Publication Date:
- 2013
- Published:
- USA: Charleston/Orwig, Inc, Hartland, Wisconsin.
- Location:
- Agricultural Communications Documentation Center, Funk Library, University of Illinois Box: 149 Document Number: D06683
- Notes:
- 8 pages, 10 guidelines to help those embarking on reputation management programs.
5. Meeting heterogeneity in consumer demand for animal welfare: a reflection on existing knowledge and implications for the meat sector
- Collection:
- Agricultural Communications Documentation Center (ACDC)
- Contributers:
- De Jonge, Janneke (author) and van Trijp, Hans C. M. (author)
- Format:
- Online journal article
- Publication Date:
- 2012-11-01
- Published:
- USA: Springer
- Location:
- Agricultural Communications Documentation Center, Funk Library, University of Illinois Box: 152 Document Number: D10151
- Journal Title:
- Journal of Agricultural and Environmental Ethics
- Journal Title Details:
- 26 : 629–661
- Notes:
- 33 pages., Via online journal., The legitimacy of the dominant intensive meat production system with respect to the issue of animal welfare is increasingly being questioned by stakeholders across the meat supply chain. The current meat supply is highly undifferentiated, catering only for the extremes of morality concerns (i.e., conventional vs. organic meat products). However, a latent need for compromise products has been identified. That is, consumer differences exist regarding the trade-offs they make between different aspects associated with meat consumption. The heterogeneity in consumer demand could function as a starting point for market segmentation, targeting and positioning regarding animal welfare concepts that are differentiated in terms of animal welfare and price levels. Despite this, stakeholders in the meat supply chain seem to be trapped in the dominant business model focused on low cost prices. This paper aims to identify conflicting interests that stakeholders in the meat supply chain experience in order to increase understanding of why heterogeneous consumer preferences are not met by a more differentiated supply of meat products produced at different levels of animal welfare standards. In addition, characteristics of the supply chain that contribute to the existence of high exit barriers and difficulty to shift to more animal-friendly production systems are identified. Following the analysis of conflicting interests among stakeholders and factors that contribute to difficulty to transform the existing dominant regime, different routes are discussed that may help and motivate stakeholders to overcome these barriers and stimulate the creation of new markets.