Agricultural Communications Documentation Center, Funk Library, University of Illinois Box: Byrnes2 Document Number: C12388
Notes:
Francis C. Byrnes Collection, Pages 97-115 in G.P. Wood and A.T. Mosher, Readings in agricultural administration, Agricultural Development Council, New York, NY. 244 p.
Chain coordination is growing in importance for those in the food industry to maintain access to global markets and competitive advantage. Information communication facilitates coordination and is seen as the glue that holds organisational chain relationships together. This paper describes how Australian food processors have been exchanging information to coordinate customers and suppliers in their chains along with changes over time. The most frequent information exchanged was to resolve problems. Operational issues were only discussed when exceptions arose and this was decreasing over time, as problems were resolved and processes improved. For the organisations studied, they were increasingly formalising processes to review progress and performance. A wide range of organisational departments were involved in communications with customers and suppliers, especially to resolve problems and develop new products. While the traditional telephone and face-to-face communication methods were the most popular, e-mails were replacing faxes. There were also moves to increasing use of reports, electronic data interchange and intranets for more well developed relationships with larger customers and suppliers. These changes in communication systems were the source of some increased satisfaction with information systems by improving timeliness and depth of information shared. However, there was perceived to be some room for further improvement.
Introduction
Fahs, Margaret (author / National Association of State Universities and Land-Grant College, International Programs) and National Association of State Universities and Land-Grant College, International Programs
Format:
Conference paper
Publication Date:
1985
Published:
USA
Location:
Agricultural Communications Documentation Center, Funk Library, University of Illinois Box: 61 Document Number: C01941
Notes:
Hanne, In: Miller, M.E., ed. International agricultural programs and agricultural communications : proceedings from a February 13-15, 1985, national conference, St. Louis, Missouri. [s.l.] : Association of U.S. University Directors of International Programs, 1985. p. 31-37
Alders, Carine (author), Haverkort, Bertus (author), and van Veldhuizen, Laurens (author)
Format:
Book chapter
Publication Date:
1993
Published:
International
Location:
Agricultural Communications Documentation Center, Funk Library, University of Illinois Document Number: C17244
Notes:
Pages 3-23 in Carine Alders, Bertus Haverkort and Laurens van Veldhuizen (eds.), Linking with farmers: networking for low-external-input and sustainable agriculture. Intermediate Technology Publications, London, UK. 298 pages.
Agricultural Communications Documentation Center, Funk Library, University of Illinois Box: 156 Document Number: D07303
Notes:
Paul Hixson Collection., Presentation at the annual conference of the Association for Communicators in Education (ACE), Moscow, Idaho/Pullman, Washington, July 19, 1994. 12 pages.
