FEMA and the rhetoric of redemption: new directions in crisis communication models for government agencies

    Collection:
    Agricultural Communications Documentation Center (ACDC)
    Contributers:
    Avery, Elizabeth Johnson (author) and Lariscy, Ruthann W. (author)
    Format:
    Book chapter
    Publication Date:
    2010
    Published:
    USA: Wiley-Blackwell, Chichester, UK.
    Location:
    Agricultural Communications Documentation Center, Funk Library, University of Illinois Document Number: C36167
    Subject Term:
    crisis communication, forestry, government, government programs, government services, information issues, natural resource management, organizations, public relations, risk communication, wildlife, and stakeholders
    Notes:
    Pages 319-334 in W. Timothy Coombs and Sherry J. Halladay (eds.), The handbook of crisis communication. Wiley-Blackwell, Chichester, U.K. 737 pages., Authors analyze mishandled communications by the Federal Emergency Management Agency in connection with serious wildfires in California during 2007.

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