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FEMA and the rhetoric of redemption: new directions in crisis communication models for government agencies

Collection:
Agricultural Communications Documentation Center (ACDC)
Contributor:
Avery, Elizabeth Johnson (main author), Lariscy, Ruthann W. (author)
Format:
Book chapter
Publication Date:
2010
Published:
USA: Wiley-Blackwell, Chichester, UK.
Location:
Agricultural Communications Documentation Center, Funk Library, University of Illinois
Subject Term:
crisis communication, forestry, government, government programs, government services, information issues, natural resource management, organizations, public relations, risk communication, wildlife, stakeholders
Notes:
Pages 319-334 in W. Timothy Coombs and Sherry J. Halladay (eds.), The handbook of crisis communication. Wiley-Blackwell, Chichester, U.K. 737 pages., Authors analyze mishandled communications by the Federal Emergency Management Agency in connection with serious wildfires in California during 2007.