- Collection:
- Agricultural Communications Documentation Center (ACDC)
- Format:
- Journal article
- Publication Date:
- 2005-06-05
- URL:
- http://www.usatoday.com/money/companies/management/2005-06-05-insana-wendys_x.htm
- Published:
- USA
- Location:
- Agricultural Communications Documentation Center, Funk Library, University of Illinois Box: 143 Document Number: C22271
- Journal Title:
- USA Today
- Subject Term:
- case studies, crisis communication, food, food industries, food safety, meat, public information, public relations, and risk communication
- Notes:
- Executive of Wendy's fast food chain describes how the firm handled a diner's claim of having found a fingertip in a bowl of Wendy's chili.
