This article originally was a paper presented at the International Federation of Library Associations and Institutions' (IFLA) General Conference, Aug. 18-24, 2002, in Glasgow, Scotland., 10 p., Often funding agencies and donor governments face the question should they support information and communication technology (ICT) activities in their development projects. Should the money be invested in computers and communication devices or will it be better spent on food, shelter, health and education? The choice need not be "either/or." If used intelligently and innovatively, ICTs can form an integral component of developmental projects, as is shown by the award-winning Information Village project of the M.S. Swaminathan Research Foundation. The important point to remember is that one does not have to use technology because it is there, but one uses it if there is a genuine advantage. In any developmental program, people and their contexts should decide how one goes about implementing developmental interventions. The needs of the people and the best means to satisfy them should determine the whole program. Often ICT-based development projects do not bring in the expected results because of undue emphasis on technology. Against this background, the factors that led to the success of the Pondicherry experience are analyzed.
The Indian Institute of Management and the World Bank organized a workshop titled "Information and Communication Technologies (ICT) for Rural Development" to bring together case studies of various applications of ICT that can make a difference in the delivery of services or products in rural areas. The cases presented illustrate the opportunities and challenges in the diffusion of ICT within India and fother developing countries. ICT applications can be classified as those that provided decision support to public administrators for improving planning and monitoring of developmental programs, those that improved services to citizens and brought in transparency, and those that empowered citizens through access to information and knowledge. This paper presents successful examples of ICT rural development projects.
