10 pages, This article proposes combining public relations and development communication insights so that organizations, particularly in the public sector, can engage and empower rural communities to adopt and exploit infrastructure developments for mutual benefit. Applying appreciative inquiry to explore the communication process involved in the development of micro-hydro power plants in Kulon Progo Regency, Indonesia, this article offers a view from those who are regarded as the target of communication, as the opposed to those take an organizational standpoint. The study proposes a new development project communication model which seeks to initiate, secure and sustain positive community outcomes and meet the project initiators’ requirements. This is achieved through collaboration and the gradual relinquishment of power and decision-making from the latter to the former. The model emphasizes the importance of the processes of communication as well as outcomes, and considers rural communities as having agency, rather than as objects of or for development. By embracing community assets such as local knowledge and contextual wisdom and the characteristics of collective communities in non-Western countries such as togetherness, reciprocity, a strong sense of shared destiny, locality, and fraternity, the model offers a community centric approach which encourages progressive community empowerment and ownership. The evidence points to the impacts for both communities and governments being more beneficial and sustainable than current communication practices.
14 pages., via online journal., Issue arenas, as places for societal discussions, have recently been studied as an important aspect of organizational environments. While a fundamental part of any issue arena is the distinction between active and passive actors, empirical analyses have mainly focused on active stakeholders. We approach issue arenas as communication networks in which active stakeholders discuss topics and involve passive stakeholders. Based on network theory, we introduce an automated method for mapping these issue arenas on Twitter. In particular, we combine manual coding of active stakeholders, and automated semantic network analysis of addressed, passive stakeholders and their topics of discussion. Empirically, we focus on the issue of bird flu affecting poultry farming in the Netherlands from 2015 to 2017 with a sample of 704 Twitter messages. Instead of pre-defining a set of stakeholders for the analysis, our approach to study communication networks in online settings allows for mapping issue arenas based on the stakeholders that communicate about the topic.
3 pages., via online journal, This study is motivated by the importance of communication with societal stakeholders when food is involved. This case adopts an internal view of Monsanto's challenge of engaging with consumers and the broader public when discussing biotechnologies and specifically, genetically modified organisms (GMOs). Multiple interviews were conducted at Monsanto's world headquarters in St. Louis, Missouri, to understand the challenges within the organization in terms of their public persona and why and how they want to change it.
