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1. The critical incident technique in knowledge management-related contexts

Collection:: Agricultural Communications Documentation Center (ACDC)
Contributers:: Hettlage, Raphaela (author) and Steinlin, Marc (author)
Format:: Report
Publication Date:: 2006-09
Published:: International: IngeniousPeoplesKnowledge, Zurich, Switzerland.
Location:: Agricultural Communications Documentation Center, Funk Library, University of Illinois Box: 170 Document Number: C28660
Notes:: 18 pages.