Retailers learned some valuable lessons about the need to stay flexible, the importance of putting the employee and customer safety first, and the critical role supermarkets serve in times of crisis. Here’s what a couple of Hy-Vee execs had to say about what the pandemic taught them about produce operations.
Online from periodical. 3 pages., Author described the responsibilities and importance of the produce manager/specialist. "These hardworking individuals live in two worlds; they have one foot in the stores and one foot in the corporate office." Emphasized the need for communications leadership among the teams with whom they work.
Online from publication. 3 pages., Author reports on a panel discussion about managing workforce challenges in a COVID-19 environment. Speakers advised that during pandemics or other challenging situations employers should communicate with their employees and other stakeholders, even when plans and next steps are not in place. Other counsel: be transparent, tell (and show) employees that you care and are doing something, provide opportunity for them to talk, ask questions, create an anonymous hotline. send email updates.
Online from publisher. 2 pages., "The effects of misinformation during a pandemic, especially via social media, highlight how important it is for produce companies to have a clear, correct, calm message." Author cites importance of being sensitive to the needs of those being served. Cites examples of adjusted messaging during the COVID-19 pamdemic.
4 pages, Online subscription. 4 pages., Summary of grocery shopping patterns during the first 10 months of 2020 as the COVID-19 pandemic began in the U.S.
