23 pages., Online via HeinOnline through UI e-subscription., Part one describes a framework aimed at encouraging lawyers and other conflict managers to be overtly analytical when deciding which interventions may or may not be helpful in a particular conflict. Part two lists factors or diagnostic indicators that suggest that certain conflicts probably need the decision of an umpire or judge and that certain other conflicts probably need written claims to be filed in a court or tribunal.
17 pages., Online via UI e-subscription, Author described a process which led to consensus on a new environmental law mediated by legislators and the governor. Identified key elements in the process: (1) the issue must be ripe for action; the parties must feel something may happen imminently without their input. (2) the issue must be complex, not likely to be addressed satisfactorily without cooperative problem solving. (3) the parties must be patient and committed to spending whatever time it takes to reach an agreement.