11 pages., via online journal, A survey was conducted in six cities in the western United States whose electric utilities practice directional pruning for line clearance. Recipients’ knowledge of and attitudes about tree care practices and issues, utility pruning, directional pruning for line clearance, and effects of a simple brochure about utility pruning were determined. Respondents cared a great deal about landscape trees but had not thought much about utility pruning. They felt that utility pruners care most about keeping lines clear but care less about the trees, that companies are poor at explaining pruning to the public, and slightly disagree that large trees should be removed and replaced with small trees under lines. Those who had thought a lot about utility pruning were less trusting of those who do the pruning. The brochure increased trust of utility pruning personnel and the perception that they care about trees and greatly increased agreement that those personnel are highly trained professionals. Preference for topping over directional pruning was reduced by receiving a brochure, although topping still was preferred. Most supported line burial and were willing to pay higher rates for burial. Several recommendations are suggested for utilities and researchers, including the need for utilities placing an increased emphasis on communication with the public regarding these matters.
29 pages., via online journal., Managers’ emotions play a significant role in natural resource decision-making processes relative to conflict. Although conflict and emotion are present in many aspects of most resource managers’
careers, the role of the primary decision maker’s emotions in natural
resources decision-making processes is neither well understood, nor well
documented. The ideas presented in this article derive from a literature
review and an independent four-year qualitative study of the USDA
Forest Service. The major finding of the study was that natural resources managers’ emotions do indeed have an influence on their decisionmaking processes and in conflict situations. Furthermore, communication is a component of decision making; conflict is a component of decision
making; and communication is a component of conflict. The authors review the literature in neuroscience and psychology on emotion and conflict. We explain how this information is important to any decision making process, and then relate emotions and decision making to conflict at the USDA FS. We offer insights and suggestions as to how managers
